We were welcomed by friendly ladies who then explained how the day would go and how it all works with regards to our treatments and high tea, we were shown around and supplied with a bag that had a towel, robe and slippers.
Some of the robes did have a little wear and tear that was visible but over all everything was in a good condition, the treatments were lovely and the technician was friendly and answered all my questions.
The pools were lovely and over all a good day out.
![4]( "Recensione")
After reading some semi mixed reviews I found that I was pleasantly surprised with the spa. Some parts of the place do indeed look a bit tired, (the water dispenser in the relaxation lounge was a bit dirty and broken, but they brought jugs as an alternative quickly and some of the spa bags had seen better days). But generally, the place was kept clean and functional. The pools and jacuzzi were both a suitable heat with the jacuzzi a lot warmer so I think this has been fixed since the last reviews. The area near the pool gets very slippy so I recommend taking flipflops or sliders for walking around. I went on the spa package and I think it was good value for money mainly because you ahve access to the spa for the day, whereas similar priced packages offer only 4 hours of spa time. This meant we had time to have treatments, eat lunch, have a coffee and enjoy the spa in-between all of these.
The treatments were great and very relaxing, the therapists were polite and professional and I really enjoy my time over all. The afternoon tea was standard but tasted nice so no real complaints as I mainly came for the spa. FYI: If you don't book a spa package, you won't get a robe and slippers. and failure to return the spa bag at the end of the day will cost you £25.
My daughter and I enjoyed our experience at the retreat. A good variety of pool facilities to try out. Lovely decking area beautiful scenery across the woodlands. We went on the nature walk and got lost but we managed to find our way back with sat nav just in time for our treatments, throughly recommend both exfoliating and the back shoulder and neck massage. And literally the cherry on the cake eas a fabulous high tea the full works. Will definately come again.
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